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F.A.Q.

Who gets my tickets?

Deserving kids from every corner of the city! Kids Up Front has partnered with 250 charitable, child and youth serving agencies to help distribute tickets to thousands of children every year. All of our registered Agency Partners formally agree to put tickets into the hands of suitable young people within their programs, the arrange for supervision, coordinate event logistics and strictly adhere to Kids Up Front policies. We work very hard to make sure tickets are broadly distributed to help maximize the number of children who benefit.

How do I know my tickets will be used by kids?

We guarantee it. We have a strict policy about recipients; tickets go to children or youth and their families, and we only work with agencies that adhere to it. We also follow up with our Agency Partners and ticket recipients to make sure that tickets go where they are supposed to go.

Who supervises the children during events?

A suitable adult – often a parent or a community worker – is selected by our Agency Partner to supervise the children while they’re at an event.

Is Kids Up Front Toronto a registered charity?

Yes, Kids Up Front Toronto is a registered charity (80504 4542 RR0001) and complies with Imagine Canada’s Ethical Fundraising and Financial Accountability Code.

Do you accept financial contributions?

With gratitude! Financial gifts support Kids Up Front’s one-of-a-kind, free service. We do not charge partner agencies to register, nor do ticket donors pay a convenience fee. You can donate here.

Can I get a charitable tax receipt for my ticket donation?

Yes, if the tickets are yours and you were the one to purchase them, you may be issued a charitable tax receipt for the ticket (HST and any convenience charges are exempt). Please note that Canada Revenue Agency requires that donors provide the ticket as proof of purchase for all charitable tax receipts.

What kind of tickets do you accept?

Kids Up Front gratefully accepts any child-friendly event ticket or admissions pass, as well as opportunities for extracurricular activities; including music, dance, swimming, martial arts, drama, and art classes. Not sure if we can use your ticket? Get in touch with Kelly at 416-479-6617.

Can I donate tickets for a same-day event?

Give us a call at 416-479-6710 to confirm, the more notice the better!

Can I donate e-tickets?

Absolutely! E-tickets can be sent to [email protected] You will receive a confirmation email to let you know that we have received your tickets.

How do I get the tickets to you?

  1. Forward your e-tickets to [email protected]
  2. Mail, drop off or courier any other tickets to our Toronto office:

Kids Up Front Foundation Toronto
Corus Quay
25 Dockside Drive
Toronto, ON M5A 0B5

Our office is open from 9:00 am to 5:00 pm Monday to Friday.

How late can I drop off my tickets?

For same-day events, please give us a call at our office. For all other tickets, we ask that we receive them 48 hours in advance of the event. E-mail tickets to [email protected] or drop hard copy tickets off at the mail room at 25 Dockside Drive.

Who are your partner agencies?

We’ve partnered with 250 local agencies to make sure that kids from all over the city have access to unforgettable experiences. Some have been doing great work in Toronto for decades; others are recently founded organizations that are addressing the changing needs of a changing city. You can see a full list of out partner agencies here.

Can I direct my tickets to a specific agency?

Definitely, just take a look at our list of 250 partner agencies and let us know where you’d like your tickets to go!